What our Customers say...


Good staff. Professional. Easy to work with.

This is the only people you should call if you have water damage anywhere. If your insurance company doesn’t send them I suggest you find a new insurance company. We had a small problem that they kept small they came the next day and made sure there would be no residual problems after they dried everything out. I highly recommend this company.

During a stressful and unfamiliar episode the SERVPRO staff was efficient and effective. They took time to explain all their procedures and techniques to me and answered all my curious questions. I could not have be more satisfied with with the manner in which they assisted me.

The most wonderful group of people to ever had the pleasure of doing business with. Everyone was so nice and did up and beyond what I expected of them. To say they were a blessing to me, is a complete understatement. It’s bittersweet that everything is done, and I will not get to see these wonderful people unless I get lucky and run into them somewhere.

Discovering water damage is such a nightmare, and I am SO grateful for Kevin and his excellent team during this process. I have felt informed every step of the way. They were kind, comforting, hard-working, and detailed. I am so appreciative of their dedication to seeing this project through. I would highly recommend. They were such a blessing to me during this stressful time—truly exceptional people.

SERVPRO gave expert advice and service. The crew was polite and professional. I am totally satisfied and my basement has not looked or smelled better in years!

Great team. Exceptional professionality. Would have them help us again anytime. Very happy with their work.

Everything was handled to my satisfaction from the word go at the beginning. I was very happy with the services. 

I really appreciate the attention to detail and advice on how to prevent issues.

On site personnel kept in touch throughout the process. 

Make sure the employees are awarded. Their employees gave excellent service daily until the service was completed.

Thanks for everything!

Very great crew, and they know the area to help with any issues. Extremely helpful!

Kevin is a true professional!

Thank you for the prompt response!

All were friendly and helpful, especially Sampson and Chris.

Outstanding service! Thank you for a quick response!

I'm grateful for the service. 

Great job!

Outstanding service! Thank you for the quick response. 

This company is fantastic, they are courteous and know what they're doing. This is the second time we've used them for repair, and we would call them again. 

Again, truly grateful for the emergent response, and the professionalism of the team. Appreciate their thoroughness and their calm demeanors. The very BEST!!

I was very impressed by the professionalism, kindness and attentive to my needs and concerns

Thank you for the fast response, coming out in the middle of the night to assess the water damage and dry us out!

All staff was extremely helpful and very friendly!

We couldn't have had a better crew working on our mitigation repairs! David, Curtis and the entire crew stayed on top of things and were very professional!

I'm very grateful for SERVPRO service.

Very happy with the service; they were here first thing in the morning and kept us up to date during the whole process.

Great service - On-site personnel were fantastic.

I really appreciate the guys coming out in the middle of the night and making sure I felt better about the situation.  David has been here every day since the incident occurred and has explained every process very well.

Curtis and the office staff were very helpful during this stressful time.

SERVPRO was very professional and very clear on the process of what was going on at all times.  I would highly recommend them to anyone!  Thanks again SERVPRO.

Thank you to everyone at SERVPRO for being so kind, helpful, and patient with me while handling my water damage.  I was amazed at how you were able to remove the standing water, and set up all the fans and dehumidifiers that ultimately kept me from having to replace my flooring.  Job well done!

I had a kitchen grease fire due to walking away from cooking pork chops so I could do laundry; and the time slipped away from me.  Thankfully, the fire did not spread into any other rooms; the other rooms just had a light coating of soot.  The fire burned my back-splash, vent hood, and the cabinets above the stove.  It also burned the floor when I tried to remove the pan from the stove, and dropped it due to the heat.  

When everything was said and done, and the job was complete, I was ecstatic.  My kitchen looks better than it did before!  I am so very happy with SERVPRO of Aiken.  I recommend them, and I will definitely use them again (hopefully not due to a fire or flood) when I'm ready to have my carpet cleaned.

I have used SERVPRO for several years, and would not even think of using anyone else.  The employees are knowledgeable and professional.  I have never had to call them back after a job to have them re-clean anything.  They arrive on time and finish in a timely manner.  I have my carpet, and upholstered furniture, cleaned once a year, and I have always been happy with the results.  My carpet is 6 years old, and it still looks new.

It’s hard to find a company that puts the customer first, but that is what SERVPRO OF AIKEN does. The owners are locals who are honest and there to help the locals in the community. I would recommend to anybody in a disaster situation.

My house was a big mess after a water damage due to a busted pipe.  SERVPRO came in and immediately put my mind at ease.  They kept me informed at every step of the process.  I am very pleased with their services.

Very Professional.

The team at SERVPRO of Aiken were very professional. They assisted me with all my questions. I would highly recommend.

SERVPRO did an excellent job cleaning my home after smoke damage. They had to clean every room in the house, and all of my contents. I thought the smoke odor would linger, but it is totally gone. I would definitely recommend them.

They were caring, personable, professional and went above and beyond. Curtis was fantastic to work with! I cannot express my highest compliments at the job this team has done. Very caring. Awesome job!

I was truly blessed with everyone that came to my house. Larry, Chris, Bubba and David were nothing but professional and courteous. They made me feel like everything was going to be okay and they were here for me. Loved them!

SERVPRO representatives were very courteous and responsive. We would definitely not hesitate to call SERVPRO of Aiken again should the need arise. We thank you so much for your speedy and professional response. Please thank your staff for us. They not only did an excellent job in strained circumstances but were very kind and tolerant of the household pets, something we appreciate very much.

SERVPRO gave expert advice and service. The crew was polite and professional. I am totally satisfied and my basement has not looked or smelled better in years!